📧 Contact Us
Get in touch – we’d love to hear from you!
📞 Get In Touch
General Inquiries:
[email protected]
Support:
[email protected]
API & Business:
[email protected]
Live Chat
Chat with our support team
Hours: Mon-Fri, 9 AM – 6 PM EST
Response Time: 2-5 minutes
Social Media
Follow us for updates:
Response Time
Email: Within 24 hours
Live Chat: 2-5 minutes
Social Media: 1-2 hours
Weekends: Slightly longer
✉️ Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Select a topic
Technical Support
Bug Report
Feature Request
API Inquiry
Business Partnership
Feedback & Suggestions
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All Platforms
* Required fields. We typically respond within 24 hours.
❓ Before You Contact…
Check if your question is already answered in our FAQ:
Is the service free?
Yes! 100% free, no registration required. Learn more →
How do I download stories?
Use our Story Downloader with username or link. See guide →
Can I download private content?
No, only public content can be downloaded. Read why →
Do you have an API?
Yes! Check our API documentation for developers. View docs →
🤝 Business & Partnership
Interested in business partnerships, advertising, or bulk API access?
📍 Our Location
Social Media Downloader
123 Download Street
Tech City, TC 12345
United States
Note: We operate primarily online. For fastest response, please use email or live chat.
We’re Here to Help!
Don’t hesitate to reach out with any questions or concerns